Frequently asked Questions

Measuring & Ordering

How do I measure my wall?

Measure the maximum width and height of your wall in centimeters, including baseboards and moldings, and always add a few extra centimeters on each side. We always include 5 cm extra on each side to ensure a perfect fit.

What happens if I get the measurements wrong?

Contact us immediately. If printing has not started, we can correct the measurements at no cost. If it has already been printed, we offer a discount on the corrected reprint.

Can I order free samples?

Yes. We send free physical samples so you can check the color, texture and material quality before ordering. We recommend it for every order.

Product & Materials

What materials are available?

We offer three materials: Mate and Fibroso, with a paper front and a natural finish, and Lino, a washable vinyl material with all the certifications for high-traffic spaces. Each product page shows the materials available for that design.

Is the wallpaper washable?

It depends on the material. Lino is washable and highly resistant. Mate and Fibroso have a paper front, so they should only be cleaned gently with a soft, slightly damp cloth, without rubbing.

Can I use it in bathrooms and kitchens?

For bathrooms, kitchens and high-traffic areas we recommend Lino, which is washable and certified for these spaces, always avoiding direct and constant water contact. Mate and Fibroso are best suited to dry rooms.

Will the colors look like they do on screen?

Screens show colors with light and printing reproduces them with ink, so small variations are normal. To make sure the tone is exactly what you expect, order a free sample before buying.

Papel pintado, papel tapiz or papel mural?

They are all the same product: decorative printed wallpaper. In Spain it's called papel pintado; in Mexico, papel tapiz; and in Chile, papel mural. You may also hear fotomural or wall mural when the design is a large-format image. Whatever you call it, at Ambientes con Arte we print it made to measure for your wall.

Find out which one to choose in our Finishes Guide →

Bathroom wallpaper FaQ

Can you hang wallpaper in a bathroom?

Yes, as long as you choose the right material. Our Lino material is a washable vinyl with all the certifications for humid, high-traffic spaces. Paper-front materials such as Mate and Fibroso are best reserved for dry rooms.

Does it resist shower steam and humidity?

Lino is designed to withstand humid environments such as bathrooms and kitchens. The only thing to avoid is direct, constant water contact, like the inside of the shower. With normal bathroom ventilation, steam is not a problem.

Can it be installed over tiles?

Yes, if the surface is prepared correctly: grout lines need to be smoothed with filler so they don't show through, and a primer applied to guarantee adhesion. If you book our installation service in Madrid, we take care of all the preparation.

How do I clean bathroom wallpaper?

Lino cleans easily with a damp cloth and neutral soap — no scouring pads or abrasive products. That's why it's the material we recommend for bathrooms, kitchens and busy areas.

Which designs work best in bathrooms?

Botanical designs, soft textures and large-format murals work especially well, turning a small space into the most striking corner of the home. Since everything is printed to measure, the design fits your wall exactly — no awkward cuts or forced repeats.

How long does wallpaper last in a bathroom?

With correct installation and normal ventilation, Lino keeps its appearance for years. It's a resilient material made for real life: occasional splashes, steam and frequent cleaning.

Installation

Is it difficult to install?

No. Your mural arrives in numbered panels with instructions. If you have hung wallpaper before, you can do it yourself with paste, a brush and a spatula.

Do I need a professional installer?

For standard walls, most of our customers install it themselves. For large walls, ceilings or complex corners we recommend a professional — and if you are in Madrid, we offer our own installation service: ask for a free quote.

Can it be removed?

Yes, it can be removed when you want to change the decoration. Removal is easier on well-primed walls.

Full guide: how to hang wallpaper step by step →

Customization

Can I change the colors or scale of a design?

Yes. We can adapt the colors, scale or composition of any of our designs to your project. Contact us and we will send you a preview before printing.

Can you create a design from scratch?

Yes, we create fully custom designs and can also print your own artwork or design. Tell us about your project and we will advise you on resolution and formats.

Shipping & Delivery

How long does production and shipping take?

Each order is printed on demand. Production usually takes a few business days, plus shipping time depending on your location. You will receive tracking information as soon as your order ships.

Do you ship across Europe?

Yes, we ship throughout Spain and the European Union. Shipping costs and estimated times are shown at checkout.

Returns

Can I return my order?

As made-to-measure products, our murals cannot be returned once production has started. However, you can cancel for free before printing begins, and any defect or transport damage is replaced at no cost.

Read our full Return Policy →

Trade Professionals

Do you work with interior designers and contractors?

Yes, we collaborate with interior designers, decorators and contractors on residential and commercial projects, with special conditions. Contact us to tell us about your project.

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